Frequently Asked Question

For Microsoft 365 Apps Log in, use the following credentials:

Your username: W+Student ID@canadaacumen.ca

Example: w0801234@canadaacumen.ca

Your Password: First two letters of first name (First Letter CAPITAL) +Birth-year+@+First three letters of Birth-month

Example: If my birthday is on 2001 JUNE 22nd, and my name is Matt, the password is Ma2001@jun

Note:

- If you donot have Microsoft 365 Apps on your PC, you can visit "Home | Microsoft 365 (office.com)" and log in with the above mentioned credentials. In the top right corner you get the option to download the Microsoft 365 Apps on your PC.

- Occasionally, even after logging into the Microsoft 365 app, an error related to license activation may persist. In such cases, try closing the application and reopening it; this often resolves the issue. If the problem persists despite these steps, you can reach out to the IT Department for assistance.