Frequently Asked Question

1. Check Mouse and Keyboard Connectivity:

- Ensure that the mouse and keyboard cables are securely connected to the computer's USB.

- Examine the cables for any signs of damage, and replace them if necessary to maintain a reliable connection.

2. Verify Power and Battery Status:

- For wireless devices, check the battery levels in both the mouse and keyboard. Replace batteries if low or depleted.

- If using wired peripherals, confirm they are receiving power, and consider testing alternative USB ports.

3. Inspect USB Ports:

- Check the USB ports for any physical damage or debris that may hinder proper connectivity. Use a can of compressed air to clean out any dust if needed.

4. Update Device Drivers:

- Ensure that the drivers for the mouse and keyboard are up-to-date. Visit the manufacturer's website to download and install the latest drivers.

5. Check for Physical Damage:

- Inspect the mouse and keyboard for any physical damage, such as broken buttons or worn-out cables. Address any issues that may affect their proper functioning.

6. Test with Another Computer:

- Connect the mouse and keyboard to another computer to determine whether the issue is with the peripherals or the original computer.